Bought It on Facebook Marketplace. Now What?
You found the perfect couch in Bushwick. You messaged the seller. You agreed on $400. Now you're staring at the message thread thinking: how the hell do I get this thing to my apartment in Astoria?
Welcome to the most common problem in NYC. You don't own a truck. Your friends don't own a truck. Renting a U-Haul costs $80–$150 and burns half your Saturday. Hiring a "guy with a van" off Craigslist means trusting a stranger with no insurance and no accountability. TaskRabbit and Dolly send gig workers in sedans. The seller doesn't deliver. And Facebook Marketplace has zero buyer protection — if anything goes wrong, you're on your own.
That's where Xentra Transport comes in. We're NYC's go-to Facebook Marketplace delivery service. Send us the listing link, give us the seller's address and yours, and we handle the rest. Real cargo vans. Insured drivers. Same-day pickup. Photo documentation at both ends. No rental, no rideshare, no risk.
Get an instant quote →
How Facebook Marketplace Delivery Works
1. Send us the listing. Drop the Facebook Marketplace listing link into our quote form, or text it to us. Tell us the seller's pickup address and your delivery address. You get a flat-rate quote in under 60 seconds via the pricing calculator.
2. We coordinate with the seller. Our driver contacts the seller via Messenger, phone, or text — whatever you've already set up — to lock in the pickup window. You don't need to be there. We handle the awkward "what time are you home" back-and-forth.
3. Pickup with condition inspection. Driver arrives, inspects the item against the listing photos, takes timestamped photos, wraps it in moving blankets, secures it with straps, and confirms pickup with you immediately. If something's wrong — damage the seller didn't disclose, missing parts, wrong item — we tell you before loading and you decide whether to proceed.
4. Same-day delivery to your door. Curbside drop, building lobby, apartment door, or full white-glove placement in your room — your choice. Walk-up to a 5th-floor Brooklyn brownstone? We've done it 100 times. Doorman building requiring a COI? We've got it covered.
5. Photo proof at delivery. You get timestamped photos at delivery confirming condition. If anything happened in transit (it never does, but if), you have documented evidence at both ends.
See our full delivery process →
What We Move from Facebook Marketplace
If it fits in a cargo van or box truck, we'll move it. The most common Facebook Marketplace pickups we run weekly:
Furniture
Couches, sectionals, sleeper sofas, loveseats
Dining tables and chair sets
Bed frames, headboards, mattresses, box springs
Dressers, nightstands, armoires, wardrobes
Desks, office chairs, bookshelves, entertainment centers
Patio furniture, outdoor sets, hammocks
Major Appliances
Refrigerators and freezers
Washing machines and dryers (single units or stacked sets)
Dishwashers, ranges, ovens
Window AC units, portable ACs, mini-splits
Microwaves and small kitchen appliances in bulk
Specialty & Awkward Items
Pelotons, treadmills, exercise bikes, weight benches
Pianos, keyboards, drum kits, amplifiers
TVs (any size), monitors, home theater systems
Baby cribs, strollers, kids' furniture sets
Power tools, generators, workshop equipment
Vintage finds, antiques, mid-century pieces (booked with white glove handling)
Multi-Item Hauls
Estate sale lots and garage sale full clears
Whole-room buyouts ("I'm taking everything")
Mixed loads (couch + dresser + 4 boxes)
We also handle pickups from Craigslist, OfferUp, AptDeco, Mercari, Letgo, Nextdoor, Chairish, 1stDibs, eBay local pickup, estate sales, and in-store retail purchases at IKEA, Costco, Home Depot, and HomeGoods. See retail store delivery NYC for store pickups.
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Why Facebook Marketplace Buyers in NYC Pick Xentra
Buying on Facebook Marketplace is the wild west. Sellers cancel last minute. Items don't match listings. Apartments are 5-floor walk-ups. The seller's "easy parking" is a fire hydrant. You can't rent a U-Haul because you don't have a license. Or you have a license but no truck. Or you have a truck but no time. Here's what we run differently:
Real cargo vans, not sedans. Most "marketplace delivery" services on Dolly, TaskRabbit, or random gig apps send people in personal cars. Our fleet is actual cargo vans and box trucks built for furniture and appliances. Your sectional fits.
Fully insured, every run. Cargo insurance covers your item from the moment we pick it up. If a "man with a van" off Craigslist drops your $1,500 dresser, you have zero recourse. With us, you're covered.
Background-checked, professional drivers. Uniformed. Trained on furniture handling. Not a random person you found in a Facebook group. They show up on time, communicate clearly, and protect your purchase.
Pre-pickup condition inspection. This is the move. Our driver inspects and photographs your item before loading it. If it doesn't match the listing — hidden stains, broken legs, missing hardware, wrong color — we tell you immediately and you decide whether to proceed. We've prevented hundreds of Facebook Marketplace scams.
Seller coordination handled for you. You don't have to be at the pickup. We message the seller, lock in the window, and handle the in-person exchange. You just receive the item at your end.
Walk-ups, doorman buildings, freight elevators — all handled. NYC apartments are not standard. We've moved furniture up 6-floor walk-ups in Williamsburg, through doorman buildings on the Upper East Side, into freight elevators in Hudson Yards, and across narrow stairwells in Park Slope brownstones. We carry COIs for buildings that require them.
Same-day, every day. Found a couch at 11 AM? We can usually have it delivered by 4 PM. No "next available Wednesday" nonsense.
Old item removal in the same trip. Upgrading? We deliver the new piece and haul the old one out in one visit. No old mattress in the hallway for two weeks.
Facebook Marketplace Delivery Pricing
Flat-rate pricing. No fuel surcharges. No mileage surprises. No hourly minimums.
Service | Rate |
|---|---|
Minimum booking | $125 |
Mileage rate | $3 per mile, all-in |
Single item, same borough | $125 – $175 |
Single item, cross-borough (Brooklyn → Manhattan, etc.) | $150 – $225 |
Heavy appliance (fridge, washer, dryer) | $175 – $300 |
Multi-item haul (couch + dresser + boxes) | $200 – $400 |
NYC ↔ NJ pickup/delivery | $200 – $350 |
NYC ↔ Long Island pickup/delivery | $225 – $400 |
White-glove upgrade (carry upstairs, place in room) | +$50 – $100 |
Walk-up surcharge (4+ floors, no elevator) | +$25 per floor |
Old item removal & disposal (swap service) | +$75 – $150 |
Same-day rush (under 2 hours) | +$45 |
After-hours / weekend | +25% |
Get an exact quote in under 60 seconds via the pricing calculator, or call dispatch directly.
Common Facebook Marketplace Pickup Scenarios We Handle Daily
"I bought a sectional in Bushwick and I live in Astoria" — We dispatch a cargo van, blanket-wrap the sectional, drive it across Queens, and walk it up to your apartment. Total time: 2–3 hours.
"I won an estate sale lot — dining table, six chairs, a credenza, and two mirrors" — Box truck, two-person crew, one trip. Everything blanket-wrapped, secured, and unloaded at your place.
"I found a washer-dryer set on Facebook Marketplace in Jersey City" — Box truck with liftgate, two-person crew, Holland Tunnel, hand-trucked into your laundry area. Connections optional.
"I bought a Peloton from a seller in Park Slope" — Heavy, awkward, fragile screen. We know exactly how to move them without damaging the monitor or pedals. Two-person team standard.
"I'm closing on a furniture buyout — I'm taking everything from the apartment" — Full-load box truck, two-person crew, multi-room clear-out. Done in 3–5 hours depending on volume and floor count.
"The seller cancels every time I try to schedule pickup" — Common. We've handled it. Our dispatcher contacts the seller directly with firm, professional follow-up. If they keep flaking, we tell you to walk away and we don't charge for the wasted attempt.
"I'm a Facebook Marketplace seller and my buyer doesn't have a truck" — Send your buyer to us. We handle the pickup from your place and deliver to theirs. You close the sale faster, they get the item home, and we handle the logistics. Many of our regular clients are sellers who offer Xentra delivery as a perk in their listings to close more deals.
Service Area — Every NYC Neighborhood We Cover
We pick up and deliver across all five boroughs, plus NJ, Long Island, and Westchester. Pickup typically arrives within 30–90 minutes inside Manhattan and 60–120 minutes for outer boroughs.
Manhattan
Manhattan (all) · Battery Park City · Chelsea · East Harlem · East Village · Financial District · Flatiron · Garment District · Gramercy · Harlem · Hell's Kitchen · Hudson Yards · Kips Bay · Lower East Side · Midtown · Murray Hill · SoHo · Tribeca · Upper East Side · Upper West Side · Washington Heights · West Village
Brooklyn
Brooklyn (all) · Bay Ridge · Bed-Stuy · Bensonhurst · Borough Park · Brooklyn Heights · Bushwick · Cobble Hill · Crown Heights · Downtown Brooklyn · DUMBO · East New York · Flatbush · Greenpoint · Park Slope · Prospect Heights · Red Hook · Sheepshead Bay · Sunset Park · Williamsburg
Queens
Queens (all) · Astoria · Bayside · College Point · Corona · Elmhurst · Flushing · Forest Hills · Howard Beach · Jackson Heights · Jamaica · Long Island City · Maspeth · Ozone Park · Rego Park · Ridgewood · Sunnyside · Woodside
The Bronx
The Bronx (all) · Baychester · Bedford Park · Belmont · Clason Point · Concourse · Country Club · Eastchester · Edgewater Park · Fordham · Harding Park · Highbridge · Hunts Point · Longwood · Melrose · Morris Heights · Mott Haven · Mount Hope · Norwood · Pelham Gardens · Port Morris · Riverdale · Schuylerville · University Heights · Van Nest · Williamsbridge
Staten Island
Staten Island (all) · Annadale · Arrochar · Bulls Head · Charleston · Clifton · Dongan Hills · Eltingville · Grasmere · Great Kills · Huguenot · Mariners Harbor · Midland Beach · New Dorp · Pleasant Plains · Port Richmond · Princes Bay · Richmondtown · Rosebank · Rossville · South Beach · St. George · Stapleton · Todt Hill · Tompkinsville · Tottenville · Travis · West Brighton · Westerleigh · Woodrow
Outside NYC: New Jersey · Long Island · Westchester · Connecticut
The "Swap" Service — Deliver New, Remove Old
Upgrading your couch from a Facebook Marketplace find? Replacing your old fridge with one you bought on AptDeco? We deliver the new item and haul the old one out in the same trip. No scheduling two services. No old mattress sitting in your hallway for a week. No fighting with NYC sanitation rules.
Add the swap service for $75–$150 depending on size and disposal route. We handle bulk item removal and disposal so you don't have to.
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Pre-Pickup Inspection
Buying from a stranger online is risky. Our driver inspects the item before loading it. If the condition doesn't match the listing — stains the seller didn't mention, a broken leg, missing hardware — we photograph the issues and notify you immediately before we take it. You decide whether to proceed or cancel. We protect you from marketplace scams.
Condition Documentation
We photograph every item at pickup and at delivery. You get timestamped proof of condition at both ends. If a dispute arises with the seller, you have documented evidence of the item's condition when it left their hands and when it arrived at yours.
The "Swap" Service — Deliver New, Remove Old
Upgrading your couch? Getting a new fridge? We deliver the new item and remove the old one in the same trip. No scheduling two separate services. No old mattress blocking your hallway for a week. We handle disposal and recycling so you don't have to deal with NYC sanitation rules.
Assembly Assistance
Bought a bed frame that needs to be put together? A desk that comes in pieces? Our crew carries basic tools and can handle light assembly at delivery — leg attachment, shelf installation, and basic hardware setup. For complex assembly, we can recommend partners.
Common Marketplace Pickup Scenarios
"I bought a couch on Facebook Marketplace in Williamsburg and I live in Harlem" — We send a cargo van, wrap the couch in blankets, drive it across town, and carry it into your apartment. Done in 2-3 hours.
"I found a washer and dryer on Craigslist in Jersey City" — We send a box truck with a liftgate. Our two-man crew loads both appliances, drives through the Holland Tunnel, and delivers to your NYC apartment. We dolly them into your laundry area.
"I won an estate sale lot — dining table, 6 chairs, a credenza, and two mirrors" — We bring a box truck. One trip, everything loaded, blanket-wrapped, and delivered to your home. No multiple car trips.
"I'm selling furniture on OfferUp but the buyer doesn't have a truck" — Tell your buyer to call us. We pick up from you and deliver to them. Sellers: partner with us and offer delivery as a perk to close more sales.
"I bought a Peloton on Facebook Marketplace" — Heavy, awkward, and fragile screen. We know how to move these safely without damaging the monitor or pedals.
Frequently Asked Questions — Facebook Marketplace Delivery
How much does it cost to pick up furniture from Facebook Marketplace in NYC? $125 minimum, $3/mile flat. Same-borough pickups typically run $125–$175. Cross-borough pickups land at $150–$225. Heavy appliances (fridges, washers) run $175–$300. NYC ↔ NJ runs are $200–$350. Get an exact quote via the pricing calculator.
Do I need to be at the seller's location during pickup? No. You give us the seller's address and contact info. Our driver coordinates the pickup directly via Messenger, phone, or text. You just need to be at your delivery address — or you can authorize a doorman, neighbor, or roommate to receive the item.
Can you pick up today? Yes. Most Facebook Marketplace pickups in NYC happen the same day they're booked. Call before 3 PM and we can usually have your item delivered by end of day. For urgent needs, see critical and emergency deliveries.
What if the item isn't as described in the listing? Our driver inspects and photographs the item before loading. If it has damage the seller didn't disclose, missing parts, or doesn't match the photos, we notify you immediately. You decide whether to proceed or cancel. We've stopped hundreds of Facebook Marketplace scams in their tracks.
Can you carry furniture up stairs? Yes. We handle walk-ups up to 6 floors. There's a $25 per-floor surcharge above the 3rd floor. For elevator buildings, we manage freight elevator access and COIs where required. White-glove service includes full room-of-choice placement.
Do you deliver large appliances like fridges and washers? Yes. Refrigerators, washers, dryers, stoves, dishwashers — all handled with appliance dollies and shoulder straps. For ground-floor pickup at locations without docks, we use box trucks with liftgates.
Can you remove my old furniture when you deliver the new one? Yes. The "swap" service delivers the new item and hauls out the old one in a single trip. We handle disposal, donation, or recycling routing. Add $75–$150 depending on size.
Do you do pickups outside Facebook Marketplace? Yes. We pick up from Craigslist, OfferUp, AptDeco, Mercari, Letgo, Nextdoor, Chairish, 1stDibs, eBay local pickup, estate sales, garage sales, and in-store retail at IKEA, Costco, Home Depot, and HomeGoods.
What if my apartment has a tight stairwell or weird angles? We've moved sectionals through brownstone walk-ups in Park Slope, king beds up 5-floor walk-ups in Williamsburg, and oversized dressers around switchback stairs in Greenwich Village. Send a photo of your stairwell when you book and we'll tell you if it'll fit before we ever leave the warehouse.
Are you actually insured? What if my item gets damaged? Yes — fully insured cargo coverage on every vehicle. If your item is damaged in transit (rare, but it can happen), our coverage handles the claim. Compare this to a "guy with a van" off Craigslist — zero insurance, zero recourse, your $1,500 dresser is your problem.
I'm a Facebook Marketplace seller. Can I offer Xentra delivery to my buyers? Absolutely. Many of our regulars are sellers who include "Xentra delivery available — buyer pays" in their listings. It closes more sales because buyers without trucks can actually take the item. Contact us for a seller partnership setup — we can even invoice the buyer directly so you don't have to handle payment for delivery.
What's the difference between curbside and white-glove delivery? Curbside means we unload at your building entrance. White-glove means we carry the item inside, up stairs if needed, place it in your chosen room, and remove all packaging. See white glove delivery for full details.
Trust Signals
100+ five-star reviews across Google, Yelp, Thumbtack, and Trustpilot
5.0 rating maintained across every review platform
24/7 dispatch, every day of the year
BBB accredited, NYSMCA member, Brooklyn Chamber member
Federally licensed motor carrier, fully insured
Hundreds of Facebook Marketplace pickups completed monthly across NYC
Stop Renting U-Hauls. Stop Trusting Strangers. Start Getting Your Stuff Delivered.
You found the deal. You closed the sale. Let us handle the pickup and delivery.
From a $50 Craigslist nightstand to a $5,000 vintage credenza on 1stDibs to a complete Facebook Marketplace bedroom set — Xentra Transport picks it up, protects it in transit, and delivers it to your door. Same day. Insured. No hassle.
Get an instant quote → Call dispatch: (877) 709-2711 Email: info@xentratransport.com
Open 24/7. All five boroughs of NYC, NJ, Long Island, and Westchester.
