Inventory sitting in the wrong location is lost revenue. When a flagship store sells out of a key item, you need a fast, reliable way to restock it from a warehouse or a nearby branch. We provide dedicated retail logistics for chains, boutiques, and e-commerce brands with physical footprints in New York City.
We act as an extension of your operations team. We handle scheduled replenishment runs, urgent store-to-store transfers, and reverse logistics for returns. We do not just drop boxes at the curb; we follow your specific receiving protocols to ensure stock reaches the stockroom or sales floor ready for customers.
We offer more than standard package delivery. We provide tailored solutions for the retail environment.
1. Store-to-Store Inventory Transfers
Balance your inventory instantly. If a SKU is sold out in SoHo but sitting stagnant in Williamsburg, we move it same-day. We help you maximize sell-through rates by getting the right stock to the right door immediately.
2. Warehouse-to-Store Replenishment
We act as your dedicated fleet for last-mile distribution. We run scheduled routes from local distribution centers (NJ, Queens, Brooklyn) directly to your retail locations. We handle cartoons, totes, and hanging garments.
3. Visual Merchandising & Fixture Transport
Rolling out a new season? We transport delicate props, mannequins, signage, and window display materials. Our vehicles are equipped with load bars and straps to ensure fragile marketing assets arrive without damage.
4. Reverse Logistics & Returns
We manage the flow of goods back to the warehouse. Whether it is end-of-season consolidations, defective product returns, or Buy Online Pick Up In Store (BOPIS) order routing, we keep your back-of-house organized.
New York City is one of the most difficult delivery environments in the world. We navigate the obstacles that cause delays for other carriers.
What We Deliver
We transport merchandise and operational supplies using vehicles suited for city streets.
Replenishment Cartons: Daily or weekly stock runs from local distribution centers.
Inventory Transfers: Moving stock between store locations (e.g., SoHo to Upper East Side) to balance inventory.
Fixtures & Mannequins: Transporting small to medium display units, shelving, and forms.
POS Equipment: Secure delivery of registers, scanners, and IT hardware.
Marketing & Signage: Window displays, seasonal props, and promotional materials.
Supplies: Bags, hangers, and packaging materials.
Returns & BOPIS: Routing customer returns back to the warehouse or consolidating online orders.
What We Carry: Retail Freight Capabilities
Our fleet is versatile. We handle everything from small high-value accessories to bulky store fixtures.
Merchandise: Cartons, totes, master cases, and loose inventory.
Apparel: Hanging garment bags, rolling racks, and wardrobe boxes.
Fixtures: Nesting tables, shelving units, slat walls, and lighting.
Tech: POS terminals, tablets, servers, and security sensors.
Marketing: Large format signage, vinyl rolls, and event displays.
Supplies: Shopping bags, hangers, sensors, and packaging consumables.
Where We Deliver
We service the entire New York City retail landscape, from high-street flagships to mall locations.
Core Coverage:
Manhattan, Brooklyn, Queens, The Bronx, Staten Island.
New Jersey: Jersey City and Hoboken store locations.
Westchester: Select service available by request.
Facility Types:
Street-level boutiques.
Shopping malls and centers (e.g., Hudson Yards, Brookfield Place).
Warehouses and distribution hubs.
Pop-up event spaces.
Strict Mall & Building Protocols
We service major retail centers including Hudson Yards, Brookfield Place, The Shops at Columbus Circle, and Westfield World Trade Center. Our drivers know the specific loading dock locations, elevator booking procedures, and security clearance requirements for these Class-A facilities.
Certificate of Insurance (COI) Management
Most commercial buildings in Manhattan require a COI to use the freight elevator. We provide full Certificates of Insurance with your building’s specific language within hours of booking, ensuring we are never turned away at the dock.
Street-Level & High-Traffic Access
For boutiques in SoHo, West Village, or Fifth Avenue without loading docks, we manage curbside unloading quickly and legally. We avoid ticketing and traffic delays by utilizing commercial vehicle loading zones effectively.
Why Businesses Choose Us
The strict building rules and traffic in NYC complicate retail logistics. We understand the operational realities of running a store.
Mall Receiving Rules: We know the strict delivery windows and dock procedures for major NYC shopping centers. We avoid fines and refused deliveries.
Stockroom Service: We don't leave pallets on the sidewalk. We bring inventory inside to the designated secure area.
Freight Elevators: We handle the coordination and certificate of insurance (COI) requirements for accessing commercial freight elevators.
Urgency: We offer same-day service for emergency stock transfers to save a sale.
Escalation Support: If a driver encounters a locked door or a confused associate, dispatch solves it immediately.
Insured Cargo: Your merchandise is fully covered while in transit.
