Ape Water is a fast-growing NYC beverage company that needed reliable same-day delivery across Manhattan, Brooklyn, and event venues throughout the city. Their product is heavy — cases and pallets of bottled water — and their delivery windows are tight. Events need product on-site before doors open. Retail locations need restocks before they run out. And their brand image demands that deliveries show up professionally, not tossed off the back of a random van.
Before Xentra, Ape Water was juggling multiple delivery options — gig drivers who couldn't handle pallet loads, freight carriers who couldn't deliver same-day, and their own team making runs when they should have been focused on sales and distribution. Every missed delivery or late restock was a lost retail relationship or a bad look at a high-profile event.
Xentra Transport built a delivery system around Ape Water's needs. For retail restocking, we run scheduled routes hitting their key accounts across Manhattan and Brooklyn — each delivery GPS-tracked with photo proof of delivery so their sales team knows exactly what was delivered and when. For events, we handle the full logistics — picking up pallets from their warehouse, delivering to the venue during the load-in window, and coordinating with event staff on placement.
Our cargo vans handle the weight and volume that gig drivers can't. Our drivers know the loading dock procedures, freight elevator schedules, and venue access protocols across NYC. And our flat-rate pricing means Ape Water knows their delivery costs upfront — no surge pricing during event season, no surprise fees when a venue requires a liftgate delivery.
Ape Water now runs all NYC distribution and event delivery through Xentra Transport. Retail restocks are on schedule with proof of delivery their sales team uses to confirm account service. Event deliveries arrive during load-in windows with zero missed deadlines. Their team stopped spending hours on delivery logistics and redirected that time to growing distribution partnerships and booking new accounts.
The partnership works because we treat their product like what it is — a premium brand that needs premium handling. Not every courier service understands that a beverage delivery to a high-profile NYC event is a brand moment, not just a drop-off. We do.