What You Get on Every Delivery
Live GPS tracking
Live GPS tracking shared automatically with stakeholders
Signture & Proof of delivery
Photo + signature POD delivered same day
Trained & insured Couriers
W-2 or vetted IC couriers — never app-based gig drivers
Read More About Our Tracking Services
To compare courier services fairly, line them up on six dimensions: total all-in price for the same route, time from booking to delivery, coverage area, insurance and licensing, tracking technology, and customer reviews on independent platforms. Comparing only on sticker rate is how businesses end up overpaying after surcharges or stuck without coverage on a Saturday — see our NYC courier pricing breakdown.
Pick a real route you will actually run — say, Midtown Manhattan to Newark Airport — and ask three couriers to quote it. Get an itemized breakdown: base rate, per-mile, fuel surcharge, after-hours, weekend, waiting time. Sticker rates rarely match invoice rates. Xentra quotes flat: $3/mile, $125 minimum, no fuel surcharge, no surprise add-ons. Then time the response — email each courier on a Tuesday at 10am asking for a quote. The one who responds in under an hour is the one who will respond when something is on fire.
Don't rely on "we serve all of NYC." Ask for specific zip codes you ship to. Some couriers stop at the GW Bridge. Others stop at the Brooklyn-Queens line after 6pm. If you ship to LGA, JFK, or EWR, confirm airport access. Coverage maps lie; itineraries don't. Xentra runs all five boroughs and into NJ, CT, Long Island, and Philadelphia daily.
Compare insurance limits side-by-side. Cargo insurance limits vary widely. Some couriers cap at $500. Others go to $5,000+ per shipment. Ask for the COI in writing and check the cargo limit, not just liability. Test the tracking with a trial shipment. Watch how it actually works — automated updates, photo proof at delivery, real-time GPS visibility. A courier with a tracking dashboard from 2015 will let you down. See delivery tracking explained.
Learn More On Our Quality Assurance
Read reviews on independent platforms — Google, Yelp, BBB, Trustpilot. Look for patterns, not single complaints. A 4.8-star courier with 200 reviews is more reliable than a 5.0-star courier with 12. Look specifically for mentions of how problems were resolved — that tells you what happens when things go wrong, which is what you really hire a courier for. See Xentra customer testimonials and case studies.
Final compare check: does the courier publish their quality assurance protocols, awards, and licenses and credentials publicly? If yes, they're confident in their operation. Also see how to choose a courier service, which courier service is cheapest, and why NYC businesses are switching couriers. To start a comparison quote, open an account or call 877-709-2711.
See Why They Choose Us
