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How Delivery Tracking Works: GPS, Proof of Delivery & Chain of Custody

How Delivery Tracking Works: GPS, Proof of Delivery & Chain of Custody

What happens between pickup and delivery — live GPS, digital proof, signature verification, and chain-of-custody documentation explained.

What happens between pickup and delivery — live GPS, digital proof, signature verification, and chain-of-custody documentation explained.

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How Delivery Tracking Works: GPS, Proof of Delivery & Chain of Custody

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How Delivery Tracking Works: GPS, Proof of Delivery & Chain of Custody

How Delivery Tracking Works: GPS, Proof of Delivery & Chain of Custody

What happens between pickup and delivery — live GPS, digital proof, signature verification, and chain-of-custody documentation explained.

What You Get on Every Delivery

Live GPS tracking

Live GPS tracking shared automatically with stakeholders

Signture & Proof of delivery

Photo + signature POD delivered same day

Trained & insured Couriers

W-2 or vetted IC couriers — never app-based gig drivers

Read More About Our Tracking Services

Live GPS Tracking Know Where Your Delivery Is Right Now

Live GPS Tracking Know Where Your Delivery Is Right Now

The moment your Xentra Transport courier picks up your package, live GPS tracking activates. You receive a tracking link that shows your driver's real-time location on a map. No refreshing. No estimated windows. You see exactly where your delivery is at every moment — whether it is crossing the Williamsburg Bridge, sitting in traffic on the BQE, or pulling up to the delivery address in Midtown.

This is fundamentally different from FedEx or UPS tracking, which shows hub scans — "Arrived at Kearny, NJ facility" then nothing for 6 hours. Our GPS tracking shows continuous movement because your package is in one vehicle making one trip. There are no hubs. There is no sorting. There is no gap between "picked up" and "out for delivery" because those are the same step.

need a courier with live timr tracking

Digital Proof of Delivery — Signature, Timestamp, Photo, GPS

Digital Proof of Delivery — Signature, Timestamp, Photo, GPS

When your courier completes the delivery, you receive digital proof that includes four elements. Recipient signature — the person who received the package signs on the driver's device. Their name is captured. Timestamp — the exact date and time of delivery, down to the minute. GPS coordinates — the verified location where the delivery was completed, confirming the driver was at the correct address. Photo — when applicable, a photo of the delivered package at the destination.

This proof is stored digitally and available to you immediately via email or through your account. For businesses that require delivery documentation for compliance, billing, or client confirmation — this is your receipt. For legal deliveries, the proof of delivery serves as verification of service. For medical deliveries, it is part of the chain-of-custody record.

Learn More On Our Quality Assurance

Chain of Custody — For Medical, Legal, and High-Value Deliveries

Chain of Custody — For Medical, Legal, and High-Value Deliveries

Chain of custody goes beyond standard proof of delivery. It documents every handoff in the delivery process — who picked up the item, when, from whom, who transported it, who received it, when, and their verified identity. There are no gaps in the record. This level of documentation is required for HIPAA-compliant medical deliveries, evidence transport for legal cases, and high-value items where provenance matters.

Xentra Transport provides chain-of-custody documentation on all medical and legal deliveries automatically. For standard deliveries that need this level of documentation — such as insured white glove shipments or jewelry transport — request chain of custody when booking. Call 877-709-2711 or book online.

See Why They Choose Us