What You Get on Every Delivery
Live GPS tracking
Live GPS tracking shared automatically with stakeholders
Signture & Proof of delivery
Photo + signature POD delivered same day
Trained & insured Couriers
W-2 or vetted IC couriers — never app-based gig drivers
Read More About Our Tracking Services
A sprinter van — the tall cargo van you see couriers driving — is the right call for smaller, time-sensitive deliveries: parcels, a pallet or two of lighter goods, anything that needs to move fast and reach a tight urban address. It carries roughly up to 3,000 pounds depending on the model, fits in city traffic, and gets into spots a truck cannot.
A box truck — the enclosed cube on a chassis — is for bulkier or heavier freight: multiple pallets, furniture, equipment, larger volume. It carries substantially more, commonly in the range of 5,000 pounds and up depending on size, and most importantly it can be fitted with a liftgate to load and unload heavy items without a dock.
Pick wrong in either direction and you pay for it — a sprinter that cannot fit the freight means a second trip, and a box truck for three small boxes means you paid for capacity you did not use.
Size and weight of the load. Measure and weigh the freight first. If it is a few hundred pounds and fits on a pallet or two, a sprinter handles it. If it is multiple pallets, oversized, or several thousand pounds, you need the box truck.
Liftgate need. This is the deciding factor people forget. If the destination has no loading dock and the freight is too heavy to lift by hand, you need a liftgate — and that means a box truck. A sprinter van loads at floor height by hand.
Access at the destination. A narrow city street, a low parking garage, a tight alley, or a building with a small loading area can rule out a box truck entirely. In dense parts of NYC, a sprinter van is often the only vehicle that can physically reach the door, regardless of how much freight there is.
Speed and cost. Sprinter vans are nimbler in traffic and cheaper to run, so for anything they can carry, they are usually the faster and more economical choice. The box truck earns its keep when the freight genuinely needs the capacity or the liftgate.
Learn More On Our Quality Assurance
Need a Van or Truck With a Liftgate?
See Van & Truck Delivery
The mistake is booking a vehicle by habit instead of by the shipment. The right process is backwards from how most people do it: start with the freight's dimensions and weight, check whether the destination has a dock or needs a liftgate, factor the access at both ends, and then pick the vehicle that fits all of it. Get that order right and you never pay for a second trip or for capacity you did not need.
Xentra Transport runs both sprinter vans and box trucks with liftgate options across the Tri-State, and we match the vehicle to the job rather than making you guess. Tell us the piece count, the weight, and whether there is a dock at the destination, and we will put the right truck on it. See our van and truck delivery service or call 877-709-2711.
See Why They Choose Us
